STATUS

Elastly system status.

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2 services reporting issues
UPDATED 2 MIN AGO · 12 JUN 2026
COMPONENTS
OPERATIONALDEGRADEDOUTAGE
Dashboard
Web app for review, approvals, and reporting
Operational
90 DAYS AGO99.99% UPTIMETODAY
Public API
REST API for prices, rules, and recommendations
Operational
90 DAYS AGO99.98% UPTIMETODAY
Recommendation engine
Optimization and recompute pipeline
Operational
90 DAYS AGO99.95% UPTIMETODAY
Competitor collection
Market price collection and matching
Degraded
90 DAYS AGO99.70% UPTIMETODAY
ERP sync workers
ERP and storefront integrations
Operational
90 DAYS AGO99.96% UPTIMETODAY
ML model serving
Model training and serving infrastructure
Maintenance
90 DAYS AGO99.92% UPTIMETODAY
99.98%
90-DAY UPTIME
142 ms
AVG API RESPONSE
2
INCIDENTS THIS QUARTER
INCIDENT HISTORY

The last 90 days.

MAY 28, 2026

Elevated latency on competitor monitoring

Resolved

A third-party data source slowed competitor price refreshes for roughly 40 minutes. Repricing and recommendations were unaffected. We have added a fallback source and tightened our timeout handling.

DURATION 42 MIN · IMPACT MINOR
APR 14, 2026

Dashboard sign-in delays

Resolved

A configuration change in our auth provider caused slow sign-ins for a subset of SSO users. We rolled the change back and added a pre-deploy check to catch the same class of issue earlier.

DURATION 18 MIN · IMPACT MINOR
MAR 30, 2026

Scheduled maintenance — data warehouse sync

Maintenance

Planned upgrade to our warehouse sync infrastructure. Connectors paused briefly during a low-traffic window; no data was lost and all jobs caught up automatically afterward.

DURATION 25 MIN · PLANNED
STAY INFORMED

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