These are the companies that process personal data for Elastly. Our Data Processing Agreement explains how we choose them and how we tell you about changes.
Supabase
- PURPOSE
- Database, sign-in and file storage for the product.
- DATA
- All customer data: account details, connected sales, quote, product and cost data, uploaded files and connector credentials.
- LOCATION
- European Union (Ireland)
- TRANSFER SAFEGUARD
- Data stays in the EU. Standard Contractual Clauses for support access.
- RETENTION
- Kept while the workspace exists. Deleted when the workspace is purged.
Vercel
- PURPOSE
- Hosting for the website and the product. Our functions run in region dub1 (Dublin).
- DATA
- Requests to the product, including the data in them, and request logs.
- LOCATION
- European Union (Ireland) for functions. Global edge network for static files.
- TRANSFER SAFEGUARD
- Standard Contractual Clauses
- RETENTION
- Request logs kept for a short period under Vercel's own log retention.
Stripe
- PURPOSE
- Subscription billing and payments.
- DATA
- Billing contact name and email, company name, billing address, payment method details and invoices.
- LOCATION
- United States
- TRANSFER SAFEGUARD
- Standard Contractual Clauses and the EU-US Data Privacy Framework
- RETENTION
- Customer and invoice records kept for legal accounting retention periods.
Resend
- PURPOSE
- Sending product and billing emails.
- DATA
- Recipient name and email address, and the content of the email.
- LOCATION
- United States
- TRANSFER SAFEGUARD
- Standard Contractual Clauses
- RETENTION
- Delivery logs kept under Resend's own retention.
Sentry
- PURPOSE
- Error monitoring for the website and the product.
- DATA
- Error reports with technical context, which can include user ids, workspace ids and request details.
- LOCATION
- United States
- TRANSFER SAFEGUARD
- Standard Contractual Clauses
- RETENTION
- Error events kept under Sentry's own retention.
Upstash
- PURPOSE
- Rate limiting and usage counters.
- DATA
- Workspace ids and request identifiers. No sales, quote or product data.
- LOCATION
- European Union
- TRANSFER SAFEGUARD
- Standard Contractual Clauses for support access
- RETENTION
- Counters expire on their own after their time window ends.
Anthropic
- PURPOSE
- AI processing: reading customer requests, suggesting field mappings, reading competitor files and writing price explanations. Used only when AI processing is on for the workspace.
- DATA
- Full text and attachments of customer requests you ask us to read, column names and sample rows, and product, price and margin facts.
- LOCATION
- United States
- TRANSFER SAFEGUARD
- Standard Contractual Clauses
- RETENTION
- Under Anthropic's commercial terms for API customers.
Questions? Reach us at privacy@elastly.io.